Grievance Redressal Committee

Vision

Creation of Safe and Healthy Environment for Staff and Students.

Aim

To strive for addressing grievances, if any of students and staff in judicious and timely manner.

Objectives

• To foster a harmonious educational environment by promoting open communication and fairness.
• To uphold the dignity of the College by ensuring strife free atmosphere through promoting cordial Student-Student relationship and Student-teacher relationship.
• To strive continuously to generate an environment of cordiality in the institute.
• To provide effective solution to the student’s grievances with an impartial and fair approachand ensure the students and staff well-being.
• To encourage students to raise concerns without fear of reprisal.

Roles and Responsibilities

• Receiving grievances from students and staff through various channels through committee members, online form on website, e-mail and suggestion box twice in a semester, addressing the grievances and documenting it.
• Suggestion box is opened in the presence of at least a member/staff coordinator and a student.
• Convening the meetings to discuss grievances as and when required and ensure timely resolutions.
• Evaluating complaints and providing recommendations to the aggrieved ones.
• Maintaining records of grievances received and resolved and reporting outcomes to institutional authorities to ensure transparency and accountability.
• Committee operates with confidentiality.

Grievance Redressal Committee

Grievance Redressal Mechanism

• Grievances are received from Staff/Students through the Committee Members/Mentors/ Class Teachers, Complaint/Suggestion Box and Website
• Grievances are discussed in the meeting.
• Timely solutions are provided to the aggrieved ones.

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